Support Center

Troubleshooting Chromecast

Last Updated: Dec 15, 2016 03:36PM EST
If you experience difficulty streaming MHz Choice to your Chromecast device, please review these troubleshooting tips to improve performance:

1) Make sure your mobile device or computer and your Chromecast are on the same wifi network.

2) Make sure you have a fast and stable internet connection. We recommend a minimum download speed of 10Mbps for smooth playback. 

3) Unplug Chromecast and plug it back in.

4) Restart the mobile device or computer that you are casting from.

5) Restart the television that you are casting to.

6) Restart your wireless router or modem.

7) Remove and reinstall the MHz Choice mobile app (iOS or Android)

If after going through these tips you continue to experience problems Chromecasting MHz Choice, please contact our tech support team directly on this form here.




 

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