Support Center

Troubleshooting iOS App

Last Updated: Apr 17, 2017 04:27PM EST
If you are experiencing:
  • excessive video buffering, stuttering video
  • video not playing
  • audio sync issues
  • no sound
  • repeatedly asked to sign in to website
  • other odd app behavior

Try these basic troubleshooting tips as a first step and see if your iOS experience improves:

1) Restart your iOS device

2) Make sure you have the latest version of the MHz Choice iOS app installed (download here)

3) Make sure you have the latest iOS installed

4) Delete and reinstall the MHz Choice iOS app from your iOS device

5) Restart your internet WiFi modem


 

Contact Us

  • Email Us
  • Customer Support Hours:
    Monday - Friday, 8am - 6pm (EST)

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