Support Center

Roku Bug - Repeatedly Asked to Sign in / Subscribe / Start Trial

Last Updated: Feb 15, 2019 05:40PM EST


UPDATED February 14, 2019 6:05pm ET

We are very happy to report we have released a fix for the recent issue affecting MHz Choice Roku users. To get the update, please perform a System Update on your Roku. Here’s how to do that:

1) Press the Home button home on your Roku remote.
2) Select Settings.
3) Select System.
4) Select System update.
5) Select Check Now.
6) Restart Your Roku device.

Once the Roku restarts, here’s how to make sure you got the update:

1) Press the Home button home on your Roku remote.
2) Launch the MHz Choice Roku app
3) On the left hand side menu, select SETTINGS
4) In the bottom left corner, you should see the app version number that starts with 4.7.

If you do NOT see a version that starts with 4.7, please contact us.
Thank you very much for your patience!


In some cases, you may need to reactivate your Roku device. 
"Activating” your Roku device links your Roku with your mhzchoice.com account. Please follow these steps to activate your Roku device:

 
 


-------------------------------------------------------------------------------------------------

 

Contact Us

  • Email Us
  • Customer Support Hours:
    Monday - Friday, 8am - 6pm (EST)

    Advertisement

dd92a85649b67366e0f5f25f23b584fe@mhzchoice.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete